Frequently Asked Questions

We have all necessary licenses and insurance for all of our projects. including larger construction projects that often require special licenses and certifications.

YES! Artificial grass mimics the appearance of real grass regardless of the seasons or weather. Artificial turf remains green and resembles real grass without any brown spots or wear and tear. Even very high foot traffic areas stay looking brand new!

While both our turf and our installation is expected to last anywhere from 15-25 years. Our Turf warranty is 15 years BOTH on the actual TURF PRODUCT as well as OUR INSTALLATION. This is GUARANTEED direct from the manufacturer PRO GREEN that has been a leader in the artificial turf industry for almost 30 years. 

Living in Florida this is a valid question; on the hottest of days artificial grass can get roughly 10% hotter than natural grass but nowhere as hot as concrete! Our infill sand used at the end of the turf installation enables the turf to cool down significantly by rainfall or a simple quick hose off. It is important to know that it does not HARM your pet's paws and you'll often find Fido laying on your turf on a hot July afternoon. They love to run and bask in the sun especially on Turf! 

YES and we will prove it! Dogs and their owners love artificial turf because it means no mess and no more muddy paws! Our Turf is specifically designed for dogs because it has the BEST unbeatable drainage capacity allowing water to drain 140X faster than authentic grass. We can have a major rain storm like we often do here in Florida and in minutes you can go outside and your turf is bone dry. In fact, half of our installs are for pet owners, let us provide you and show you samples that perform best for your pets. 

We are a small family owned business who strive to provide the BEST customer service and response time. Call us at 904-667-9088 to receive a prompt appointment time! 

This is perhaps the most important question...Our installation includes a complete drainage system that consists of 3-4 inches of drainage rock prior to install. Our Turf is also second to none with a backing made with pro flow technology that is made to drain 300X faster than real grass. 

All of our putting greens are custom made to fit your needs and budget while designed to fit your space. We use an innovative approach to our greens by installing a base that does not compromise the integrity and longevity of the turf and does not compromise the integrity of the roll. Our infill is used to achieve the stimp rating you are looking for. 

We are a small family owned business which means we take great pride in our clients and our work. Please call 904-667-9088 and our project advisor and manager Catarina will go over any questions you may have. 

Catarina (Jason the owner's wife) who is the project advisor and manager will contact you to collect a deposit or send you a deposit invoice via quickbooks. After we receive your 50% deposit you are guaranteed a date on our production calendar also more importantly,  enables us to order your turf and all necessary materials for your turf install.

We accept cash, check and credit card. Please note that a 3% processing fee for credit card transactions. 

All projects vary depending on size but a typical turf install takes 2-3 days. 

NO. We know your busy. Jason will coordinate a walk through of your project and go over all over all the logistics while also listening to your expectations. We just need access to the installation area. 

Artificial Turf is designed to be virtually no maintenance. Aside from rinsing off any messes with a water hose, you may also use a turf rake to rake up any leaves or use a leaf blower. **Be careful not to place any gas powered equipment such as leaf blowers on turf while hot as it will burn the turf.  We provide maintenance & turf refresh every 12-18 months by adding infill back into your turf to ensure it's drainage capacity and longevity while also reblooming every single turf blade to rejuvenate that beautiful green color by cleaning off debris, pet hair, dander and anything else that could be blocking drainage. We also apply a 100% safe and organic enzyme cleaner to kill any bad bacteria found in pet urine. Your turf will look just like the day we installed it! Visit our website at www.turfsideclean.com for more information!